Shipping policy

At Merriloom, we believe in transparency, trust, and delivering with purpose — both in our message and your shopping experience.

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📦 Shipping Information

We ship worldwide with care and reliability.

• Processing Time: Orders are made to order and ship within 2–3 business days.

• Estimated Delivery Times:
  • U.S.: 7–15 business days
  • International: 10–20 business days

Once your order ships, you’ll receive a tracking number via email.

Note: Shipping delays may occur during holidays or due to customs.

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💸 30-Day Refund Guarantee

We stand behind every piece we make. If you're not satisfied with your purchase, we offer a 30-day money-back guarantee — no questions asked.

To qualify for a refund:

• Item must be unused and in its original packaging

• Request must be made within 30 days of delivery

👉 Contact our support team at info@merriloom.com and we’ll guide you through a simple, hassle-free return process.